Are you comfortable that you’re getting value for money? An inside account on the intricacies of unpaid internships…

For a long time now, there has been a debate raging about unpaid internships and I wanted to take some time to clarify our position. This follows both our original blog on this subject (in the words of the original protagonist) ‘It’s my work, he’d say, and I do it for pay…’over a year ago on 1st December 2009 (in response to a BBC debate on Intern Abuse) and the proceeding comments in August last year (following our failure to bring together an Internship Alliance to try and lobby the new government to incentivise companies to operate paid internship schemes).

The song effectively remains the same:

“Today, more and more actual graduates are resorting to internships and in the brave new world, it is only right that if you are adding value to a company you should be paid at least the National Minimum Wage (NMW – approx £210 a week). Social mobility is key and unpaid internships discriminate against people who simply can’t afford to work for free. But in these dire economic times, with companies struggling to make ends meet, we must be careful not to scare companies away from opening their doors to young people all together. They need to be incentivised to understand their obligation to help the youth of today; not named and shamed because they can’t.”

Many will argue that not paying interns NMW is illegal. I suspect this is probably true but so is smoking cannabis and approximately 1 in 4 16-25 year olds have broken the law and tried it. What I am more interested in is the morality of not paying interns.

An article on Business Link’s website makes it very clear as to who is and who isn’t entitled to NMW. As it infers, my mother who volunteers for the local hospice (a charity although by law voluntary workers can work for any of charities, voluntary organisations, associated fund raising bodies or statutory bodies) is not entitled to minimum wage (and nor would she want it) because she is a volunteer – and so does not have any contract (written or verbal) to perform work or provide services. Anyone who falls outside of this is entitled to minimum wage. This probably includes most interns.

What about undergraduates? Along these lines, for anyone who is shadowing a company or learning from them as in work experience, then there is not the obligation to pay them because they are not providing a service or working under contract. On occasion, undergraduates are exempt from NMW (usually if their tutors agree that the internship is related to their course and they are not performing a service to the host company). During my time at university I did 3 internships over 3 summers and each of these paid me in excess of minimum wage (one even gave me a bonus at the end). I’d like to think this was because in each case I provided a service that added value in excess of the value I derived from the internship experience.

Legally, isn’t this a grey area? Yes, but what matters for me, as I have suggested above, is that if someone adds (monetary) net value to the entity they work for (or be it future value) then morally they should be rewarded for it irrespective – and this we see as the acid test. Along these lines we are very happy to see companies offer ‘work experience’ for up to 2 weeks – and we would encourage them to pay expenses during this time. Any longer than this though and the chances are that an individual will be adding value and so should be paid accordingly.

What about the BBC and Parliament? I am not exempting these institutions that are renowned for not paying their interns but arguably the interns are deriving more value from the experience and so do not pass the acid test. If though (as is often the case with smaller companies) there is a ‘job description’ or a list of responsibilities then the logical conclusion is that the intern is going to be adding value and should be paid accordingly!

I am no socialist – I view myself as a liberal conservative, a proponent on free market economics and people ‘getting on their bike’ (albeit with the safety net of a welfare state) – but I am tiring of companies (particularly in some distinct parts of the creative industries) telling me that they used to work for free and so their interns can too. I do not see why anyone should pay their interns (especially in this day and age with student debts as they are) anything less than I pay my cleaner.

What about start-ups? WEXO is a start-up and we pay our interns. I don’t feel comfortable asking people to help me build a company for free. I am encouraged to see a number of start-ups round London doing the same thing. I’m all in favour of getting young people in to experience start-up life and entrepreneurship but not if they’re a substitute for employees. If you can’t afford to pay your interns or grads, you should probably wait until you can, question your business model, or look at some other form of commensurate remuneration via say equity or (bizarrely in an equivalent move to what Barclays Capital is suggesting for bonuses) even bonds (in simple terms, IOUs). This might not stand up legally but it probably does ethically. If as a ‘Founder’ you choose not to pay yourself (as I myself have done on occasion) then to my mind, that is your prerogative but I suspect that in your own interest, you would be advised to make an IOU arrangement via directors loans instead of just foregoing payment. Not paying yourself does not justify not paying your workforce.

Should there be a limit to how long internships can last? Timing is one issue that we haven’t visited in past writings. In economic times like these though, internships have become a temporary employment vehicle for graduates and in line with other players in this field (including STEP whose BIS and LDA programmes we helped deliver last year. Programmes that include schemes to help incentivise companies to pay interns) we strongly suggest that internships should last no longer than 3 months. After this time, companies should either ‘step’ up to the plate and commit to a giving them a job or let them get on with finding one elsewhere. Otherwise young people will get stuck in an ‘internship trap’.

What about the new £2.50 an hour proposals from the CIPD? The Chartered Institute of Personnel Development have suggested interns should be paid £2.50 an hour which works out as roughly £400 a month (see BBC article earlier this month) As far as we are concerned, all this does is reduce the inequality. In all honesty, could you live on this?

So what? I voted Conservative, was impressed by Michael Gove when he spoke at an event I attended; and on the face of it, I can’t stand Ed Balls. I believe in cutting the deficit, to an extent; (we still have less debt as a country than Japan and Italy have had for much of the last decade as per interesting Fresh Minds article) I will hold my hand up and say that I back the hike in graduate fees. What I can’t condone is slashing investment in jobs (be in the Future Jobs Fund or private sector stimuli) and basic education (literacy in particular in this country is poor). We called, some time ago, for companies to be able to recoup the cost of hiring interns at National Minimum Wage from the recent VAT hike. This could help solve the conundrum addressed herein. Last week youth unemployment reached new record highs. And young people don’t fully understand the roles that ARE on offer hence our event on 8th February. We issued a press release for this last week but as I said in another release in June:

“Existing public sector initiatives have made no dent in this crisis; it is our opinion that if the situation is to improve, the government needs to start properly backing the private sector [not just relying on it]. The VAT hike will help UK Plc raise a much needed £13Bn but figures suggest the average return on hiring a graduate is 500% over 3 years so that’s one of the main places I’d be investing it.”

Robin Kennedy

On Tuesday 8th February we’ll be holding the first of our ‘How I Made It’ official Q&A careers events intended to introduce students, graduates and young professionals to different opportunities and industries in the working world.

We’ll be kicking off with “How I Made It In Advertising: Brands, the Big 4 and beyond…” at 6.30pm on Tuesday 8th February at The Tabernacle in Notting Hill, London – where Jimi Hendrix played his last gig.

WEXO is all about privileged access and we will be featuring a panel of advertising executives who have spent time at the world’s four biggest advertising groups: WPP, Omnicom, Publicis and Interpublic as well as ITV, Orange and Dunhill.

It will follow a BBC Question Time format focusing on pre-polled questions including: “What impact is social media having on the advertising industry?”,“What opportunities are available?” and “Why have some campaigns been so successful?”. There will be a ‘money can’t buy’ prize for the best question which you can submit when you register…

We’re continually hearing that you don’t know enough about the working world to make informed decisions so we’re trying to give you the inside story direct from the people that hold the roles you might be best suited to. Watch this space for the next events, let us know what industries you’d like to hear about below or sign up for the event now.

The idea sprang from the “How I Made it in Fashion” event that WEXO co-hosted with the LSE Fashion Society in November 2010. It featured a panel including the Retail Editor of Vogue, Emily Zak, Chloe Lonsdale, Founder of MiH Jeans and the fashion journalist, Kinvara Balfour. The event was oversubscribed and substantiated the view that young people are seeking more pertinent careers advice. A recent Ofsted survey suggested that one in three schools are failing to give good advice to students about future career prospects. A report by Deloitte said that 95% of young people want employers to be more involved in providing guidance about careers citing that they feel ‘bewildered’ and ‘uninformed’ by the career choices on offer.

The problem we’re seeing daily is that students and graduates don’t always understand the roles on offer and so aren’t necessarily focusing on the ones that they’re best cut out for. This is only exaggerated by a difficult job market. For every 2 people we place there are 8 that we don’t. We’re trying to give all 10 of you the inside story direct from the people that hold the roles you might be best suited to.

There’s always been material available from careers advisers and universities but by filming these events we’re hoping to build up an interesting online archive of enlightening content that will help you understand the career you deserve.

Robin Kennedy

Photos courtesy of Chu Ting Ng at The Qualifiedblog.

Standing outside the House of St. Barnabas, a beautiful Georgian building, I felt sick. It was the morning of my interview and my nerves had the better of me.

I had moved to London two weeks previously, yet another graduate anxious to find a job. I spun off hundreds of applications, evading boredom through an incessant hunt, and landed an interview here.

During the interview I gave it some welly. The role had two aspects to it, both to assist the CEO and to help the charity to run a Life Skills Programme. The Life Skills Programme is a 12-week schedule of training, work experience and personal development for those who have been homeless and are looking to return to employment. It sounded quirky, unique and philanthropic: I liked it.

Within a week I had the job. I started just before the next programme began and at first helped to ensure that all the paperwork was ready for the programme to start. I was introduced to all the staff at the house and was given a special historic tour. Built during the eighteenth century, its original purpose was residential, hence the plethora of rooms and elegant interior. However, in 1862, after an interim in the House’s use, it was taken over to be put to use as a House of Charity. From then on the House of St Barnabas has continued to help the homeless in some shape or form.

I quickly learnt that this was no ordinary internship. Although primarily administrative, as part of the Life Skills Team, my role demanded perception and delicacy above all else. Helping the CEO too also proved a diverse and varied role. From researching projects to diary management and, of course, refining my mail & label merge skills, I was never sure what might come next!

Now, I have just two weeks left of my internship and can’t believe how quickly the time has gone. We are almost at the end of our programme and the volunteers are soon to graduate. During my interview, all that time ago, I was told, “No two days will be the same.” And that is exactly how my experience has been.

Philippa Record

“Read. See. Expand“: that’s how you’ll get somewhere in fashion. And no, these aren’t my own words (I’m no fashion career expert, and certainly not the kind of girl to quote herself. Yet). They come from Emily Zak, Vogue’s Retail Editor, during her address at the WEXO-sponsored LSE Fashion Society career event last night.

So in case you’re confused, this week’s blog is a bit of a departure from the norm. Last night our offices at WEXO Towers were inundated with well-dressed hordes of LSE fashionistas eager to learn from five guest speakers. Our stylish and incredibly experienced panel included: Chloe Lonsdale, founder of MiH Jeans; Kinvara Balfour, fashion writer and London Editor of Daily Candy.com; Austique’s co-founder Katie Canvin; and Ruby Dhillon, manager of Gucci fragrances at Procter & Gamble.

Needless to say, we found ourselves in the company of some pretty driven and well-connected women.

When I wasn’t furiously flooding the WEXO twitter account with event tweets, I drew on five different routes to success that our guests highlighted:

1. Experience is everything. Put in the work at internships and placements, and you will be rewarded.
2. An artistic and culturally-aware approach will get you far. If references to ‘A Love Story’, the history of French couture houses and the difference between raglan and dolman sleeves are lost on you, you need to read more. All the fine details are magnified when it comes to a feel for and knowledge of fashion.
3. Starting a fashion company needs a business-savvy approach. Now that sounds almost redundant and obvious, but meticulous planning can hardly be stressed enough.
4. An opportunity to get your foot in the door may spring up at any point. Always be prepared, and don’t forget about the importance of nearby, untapped contacts.
5. A strong work ethic and passion to succeed in any enterprise will be invaluable in fashion. If you’re resilient, this is the industry for you.

Wow. Fashion and the military seem to have more in common than autumn’s trends of olive-green parkas and utilitarian detailing, huh? Persistence is key to making it in fashion, so we thought we’d help point you in the right direction towards building up your style knowledge. Our panel suggest checking out blogs from the Coolhunter, Jak & Jil, Garance Doré, Nowness, Fifi Lapin and of course Vogue.com. In their view, blogs are a new and exciting platform for fashion, but still can’t quite match the reach and presence of good old-fashioned print magazines.

Got more questions of your own for our panel? We’ll be collating them here in the comments section, or on the wall our Facebook fan page. Here’s your chance to unleash any burning questions of the fashion sort. We’ll also be posting video footage from the night soon, so keep your eyes peeled!

Overall if I learned anything last night it’s that hard work and a refusal to fail will be the perfect ingredients for anyone looking to break into the industry. On that note, forward march!

Tshepo Mokoena

Photos courtesy of Chu Ting Ng at TheQualified blog.

‘Work experience, have you got any work experience? No no but WORK EXPERIENCE. Because you know your CV will be NOTHING without work experience!’ We’ve all had this conversation far too many times, whether it was with earnest yet guilt-tripping adults, or those slightly patronising ‘our CVs are soooo obese with experience that they’re practically dieting!’ fellow students.

The truth of the matter is: they’re right.  Work experience is important.  But they seem to always succeed in putting the emphasis in the wrong place – it’s not just for the CV, though that’s always lovely; it’s for the actual experience.

Because so few of us know what on earth we’re going to be when we ‘grow up’.  And how can we be expected to know?  At school, we’re effectively given a list of about four pathways to choose from: ‘would you like to be a) a doctor, b) a lawyer, c) a banker or d) a teacher?!’  So we just do our exams and leave, feeling slightly bewildered and thinking ‘oh dear, I don’t particularly want to shimmy-my-way into any of these categories!’

And then you reach the big-wide world and are hit by a massive realisation: you can do ANYTHING in the whole universe, not just a measly four things.  Right.  So where to start?!

It was at that point that I turned to WEXO.  I had absolutely no idea what on earth (or universe) I wanted to be, and here was a lovely ready-built website set out to help me discover just that. Plus, all the companies registered with WEXO have done so because they want interns – they want to give students the experience and to give them a glimpse of an entirely new field of work.  So instead of calling upon ‘a friend of a friend of a friend’s’ father, who probably owes that first friend a favour but who’d frankly rather eat wasps than actually have a student following him round for a couple of weeks, you should just get searching on WEXO!  Because they genuinely offer everything.

I’ve now had 2 fantastic and completely different ‘batches’ of work experience through WEXO, first at Quintessentially last year and this Summer at Frank PR (more on that in Part 2 next week!). This has helped me to gradually pin-point my perfect job, and I have officially become an ambassador for WEXO at university, hoping to spread the word to other students about its amazingness… Work experience doesn’t have to be a boring means to a ‘CV-decorating’ end; it can be really good fun if you go about it properly, helping to point you in the right direction (which is always good news!).

Nell

It’s a strange task, preparing a blog post on a spot of broadcast intern experience I recently undertook in Brighton: perhaps since so much of my opportunity arose from being in the right place at the right time.

The place was the Brighton Institute of Modern Music, where I trained as a vocalist on a one-year diploma, having completed my BA in Development Studies at the University of Sussex in June 2009. The time came when I muscled my way onto a work experience mailing list within the school, normally reserved for students on the degree programme. An unpaid radio broadcast assistant position was posted at Tony Marks’ New Music Show on local station Brighton Juice FM and looked like an exciting combination of music editorial and hands-on experience with bands in the studio. I applied immediately, and had my interview booked by the end of the day. Time to brush up and start listening to the show, huh?

My first task was to research and write up a nine-question interview for new LA band, Girls, before I’d even met Tony. That night I heard my own words crackle over the radio and felt the kind of excitement that’s recently pushed me towards finding work opportunities in the music industry, and world of media in general. Fast forward a few days: I’d managed to get through the interview and was in the studio for my evening shift. Each week I was responsible for setting up the main sound-bites for the show’s highlighted tracks, as well as for preparing interviews with bands on nights when I wouldn’t come in. Alongside great research and editorial experience I was given free gig tickets where I could blag them with friendly Brighton bands, and learned how to think fast and find solutions under the time pressure of the ever-ticking clock in-studio.

Right place, right time and a great insight into the world of small-scale radio broadcasting: so sums up my time at Juice.

Tshepo Mokoena

If I can offer you one piece of advice it is this: Don’t settle for something that doesn’t make you happy.

A career is a lifetime investment. You wouldn’t go into a car dealership and buy the first car you were offered, nor would you accept a marriage proposal from a mediocre stranger, just because they’ve asked you. Choosing a career is no different – it’s a decision that’ll be with you for years to come, so take your time and choose carefully.

When I graduated with an MA from Edinburgh during the depths of the global recession, I had to forgo dreams of landing a grad-scheme job in a multinational corporation with years of stability ahead of me. At the same time, I couldn’t bear the thought of being a dogsbody in a dead-end job, working just to make ends meet. Instead I decided to ride out the recession, committing myself to a year of gaining experience and invariably working for free. I moved in with Grannie, ditched the gym membership, and signed up for jobseekers allowance knowing (hoping, praying) that in a years time I would have found the job of my dreams and it would all be worth it.

3 months into my graduate year, and one internship down, I came across the WEXO site, and more importantly came across an internship posting at LeapAnywhere.com. It was one of the only sites that listed jobs for skilled, savvy and interesting grads, with not a ‘sales clerk’ or ‘admin assistant’ role in site. Phew!

(This is now the section where i have to sum up my job and company; an incredibly hard task at the best of times, not least when I’m sitting at my desk, smiling at my boss, and already 100 words over the word limit.)

I rocked up to interview for the role of Charities Associate and felt immediately at home in an office-come-playroom, scattered with Macs, beanbags, park benches and laughter. In a somewhat overly friendly mood, I sat discussing philanthropy, politics and above all giggling with my interviewer for well over 2 hours. When asked if I had any questions I responded with “Do you like marmite?’ “Can you juggle” and “Would you rather have 6ft long arms or knees the size of footballs?”. I had a call the next morning offering me an intern role to start ASAP.

9 months later, I am the full time Head of Charities and Partnerships in an exciting, dynamic and familial internet start-up. I’m the happiest I could imagine, working in a company that begins the week with an ‘Inspiration Session’ and ends with week with ‘Beer-o-Clock’; combines my passions of charitable engagement with creative technological innovation, and offers me responsibilities well beyond my experience (but not beyond my aptitude). I have 400+ Charity partners on my books, and already feel like I’m making waves in an industry I’m professionally and emotionally committed to.

The moral of the story is this:

1. Be honest with yourself and your employer. (Offering my personality in interview paid dividends and meant that I was employed as a person not just a skill set).
2. Find something that makes you happy – don’t ‘settle’ for the first job you come across because you feel you have to.
3. Instead, get the experience you need.
4. Don’t rush your decision, you will find something that ticks all the boxes!

Click here for our YOUTUBE channel, and you can check out our WEXO Profile to view any current opportunities at LEAP ANYWHERE.

Felicity McLean

Everyone’s telling you what a fantastic idea internships are – how you learn so much, build your CV and get your foot in the doors. All true, but once you’re sold on the idea, having cultivated that ‘can do’ attitude and bagged the internship(s), then making the leap from hungry intern to fully fledged employee can be troubling.

It strikes me the problem is it’s easy to be good value for money to a company when only being paid expenses – almost whatever positive contribution you make will be a help. But to become essential to everyday working life and worth good money, not to lose takes a different skill set than just being a good intern. I’ve done numerous internships whilst attempting to find a way into fashion journalism, and at times I’ve wondered whether I haven’t fallen into an ‘intern trap’ – forever a great intern, without ever being employed.

Sure I’d had great feedback, people were always sorry to see me go – but with the lack of budget allocated to editorial staff, no one was putting their money where their mouth was. Editorial positions are not advertised with ‘competitive salary’… just ‘salary’.

BUT, finally, I was offered my first paid editorial job – editorial assistant and fashion news writer for a well known website. It was temporary, but a huge validation, confirming months of hard work hadn’t been in vain. In taking my first step (which I was convinced I was overly ready for), despite all my work experience, I realised what a big one it actually was. With jobs so difficult to come by, everyone on the payroll has to pull more than their weight – especially newbies. Value for money will now mean more than an inquisitive nature and an exceptional cuppa. All the great ideas you had as an intern will now have to come more frequently, on demand and into fruition if you’re to meet steep expectations.

I say this not just to prepare you for the fact that dream jobs will be hard work even after you get them – I’m sure by the time you get there you’ll be willing to work hard enough to face those challenges. The experience has shone a bit of light for me on how I could have come across a more employable intern because as I now see it, giving an employer what they may want from an intern and what they need in an employee is often very different. Here are my tips on convincing employers you’re up to the job, not just the internship:

1. Take on responsibility wherever you can – think long term projects, e.g. redesigning any inefficient systems they use. Make their lives easier, but do it all yourself – don’t just have the idea, be prepared to see it through and manage the project from start to finish. Let them know when it’s done and how it makes life easier. If possible be the only one to know how the new system works!
2. When work loads are heavy, ask to do the low priority work of the paid staff – depending on your placement you might be doing this already, but use their state of panic as the opportunity to take on new tasks you haven’t yet been asked to do. This will have the effect of narrowing the psychological gap between them and you.
3. Write a list of everything great you’ve done since being in the placement (if you can, include one unfinished project) and have a list of ideas for the future. Request a meeting with whoever is responsible for your placement, present them with the list, your ideas for the future and say you would like to stay with the company and why. Explain why this would be cost effective for them (all the time you would save them, how much more work could be done overall, what impact this would have on the company etc). Most company budgets are strained at the moment – could they afford to take you on part time?

There are so many more ideas that could help with making the jump. If you think of one, post them below and help fellow impoverished graduates get employed. Or just tell other people your experiences – they really do help.

Ruth Gibbs

I think I originally thought it would all be very clear-cut. Finish university, have the summer off and then ‘Bang!’ – straight into the dream job I always wanted… Well it’s a year down the line and I’m afraid to say I’m still looking for it BUT I have spent the last 4 months doing something. Actually doing something every day, having something to get out of bed for and to make weekends feel like they are well-deserved! A friend of mine introduced me to WEXO and after a couple of interviews, I accepted a paid internship.

For the past 4 months, I have been working for new start-up, made.com, an online furniture company, backed by Brent Hoberman, that cuts out the middleman by ordering in bulk and thus delivers at affordable prices. Design or furniture was never something I thought I’d start having an interest in at all so it took a while for me to come round to the idea. My responsibilities here have been varied; I am first port of call for all customer and press enquiries (which can get pretty busy), I also write the design blog on our site and have started doing the copy for product pages. It is a varied role and although I am still trying to explore and pinpoint what I would ideally like to do as a career, it has been an enlightening experience. Working in a small start-up company is educational as you are exposed to all sorts of vocations and involved in many different decisions. Opinions count and working in a small team makes you feel like you’re really part of it.

Since starting here in April, our collection has tripled and we launch a new product every week. This means there is always something to do and with our first deliveries, lots of customers to deal with. This can be quite testing but it does teach you to be patient and deal with all sorts of angry, frustrated or sometimes even happy people!

Looking back over the past few months, this has been time well spent, as I had come to the end of my tether with temping agencies and tedious, unrewarding roles. I have now gained more hands-on experience, feel like a part of something and I’m still not entirely sure what I want to do but I’ve learnt a lot and it has undoubtedly been a good starting point.

Nicola Seagroatt

Since we started WEXO it has been really useful to receive your feedback – and particularly from those of you wanting to get involved with what we do here. Over the last few months we have signed some of you up to the WEXO Ambassador Programme. This initiative is designed to give you a bit of virtual work experience whilst helping us spread the word about WEXO.

This Friday we will be hosting the first in a series of Ambassador events where we will bring a bunch of you guys down to meet companies that YOU have expressed interest in. We here at WEXO recognise the importance of that personal touch.

The day will consist of an informal chat over lunch followed by a guest speaker. So after some food to eat we will give you some food for thought. On this occasion the speaker is Paul Harrison from Carve Consulting. Paul is an expert in the area of social media and has consulted for a number of multinational companies. WEXO aims to arm people with all the information they could possibly need to easily find that perfect role.

Following the talk you will then get the chance to meet companies that YOU have expressed an interest in and will be able to discuss what they are looking for and what a career in their respective fields would be like. Armed with this information and having experienced first hand all that WEXO is about these Ambassadors will then go out and fly the WEXO flag at Universities across the UK. Keep an eye out for one near you soon!

WEXO – ‘It’s not who you know, it’s who you are’