Another day in the office… The PM’s office…



I was most appreciative to have been invited in to No. 10 today to air WEXO’s views on youth unemployment…


1) What it’s like going to No. 10?
2) What was discussed?
3) What can be acheived?


1. WHAT’S IT LIKE GOING TO NO. 10?

If truth be told, I was a little apprehensive (a fair reminder of how many of you feel, when invited in for interviews). On arrival at Westminster, I manoeuvred my way through a throng of people alongside the Cenotaph and crisply announced that I was ‘here for a meeting at No. 10′. My credentials and bags checked, I strode on down Downing Street half expecting to bump into David (PM’s Question Time and a defence of GDP growth beckoned) or at least Nick Robinson (presumably contemplating whether Obama was born in America) but calm was all around.

Not sure what the protocol was, I rang the bell alongside the door which was instantly opened by an official looking gentleman who asked me to leave my phone in one of the cubby holes (Slot ’007′ was inauspiciously unoccupied but I plumped for it). I then obligingly took a seat below a long and winding staircase which conjured up visions of an seemingly ‘home-alone’ PM/Hugh Grant dancing down it.

2. WHAT WAS DISCUSSED?

My host, an assertive yet accommodating senior policy adviser with a testing mandate (Education, Welfare and Pensions), shortly emerged and there followed a concise yet considered exchange of views which hinged on ‘supply versus demand’, budgetary pressures and the role of government. Youth unemployment it seems is shortly to be moved up the agenda and it was encouraging that players like ourselves were to be consulted in plotting its demise.

One of the key concerns seemed not to be the apparent difference of opinion between DC and NC on access to work experience (understandably – I believe the two can be aligned: sharp elbows are fine so long as everyone knows where the starting line is); rather it was the current reluctance of companies to back ‘first timers’ in lieu of ‘tried and tested’ recruits. Youth unemployment is hovering around the 1m mark. We reflected on how depressing this was when recent figures suggest that graduates (at least) offer a 500% Return On Investment (ROI) over 3 years – adding over £1Bn of value to the UK economy last year.

On the disclosure that we had previously tried to form an ‘Internships Alliance’, it was inferred that if we wanted to assemble some of the key players in this space, government advisers and representatives from BIS would be happy to invite us in to consider our suggestions. This I see as the ‘Big Society’ in action. I sensed that although the government does not see merit in state intervention, it could see value in working WITH select partners in the public and private sector to INSPIRE and INCENTIVISE (corporate) society at large to effect change (investing in an otherwise ‘lost generation’). It does not want to be seen as a ‘bully pulpit’ but it does perhaps acknowledge that it is best placed to showcase good practice and then ‘spread the word’?

Otherwise, the key issues that we touched on were:

* NETWORKING v NEPOTISM: WEXO doesn’t believe there’s anything wrong with using your network to get a job / work experience (it’s a useful skill for the working world) so long as other people are presented with the means to be considered too (and the opportunity goes to the most suitable candidate based on merit). Our technology encourages this by ranking and matching candidates to opportunities.

* SMEs: Many large companies already offer structured work experience and internship programs, but we believe the government should focus on enthusing / incentivising small and medium-sized businesses to take young people on (we have historically suggested recouping costs from VAT hike?). It is these SMEs that represent the backbone of the British economy (60% of GDP?) and which we (and other potential Internships Alliance lobby members) particularly represent. WEXO offers companies a platform to promote opportunities democratically and low maintenance cost, efficient schemes (via STEP and endorsed by Boris Johnson) to pay interns fairly.

* WORK EXPERIENCE V INTERNSHIPS: There is a clear distinction between ‘work experience’ and ‘internships‘ and this is critical in the ‘unpaid’ debate. We encourage companies to offer work experience (unpaid but preferably with expenses covered) for periods of up to 2 weeks. Thereafter (when the value generated exceeds that which is which is earned), we suggest companies offer paid internships for anything up to 3 months. For us, this is more a moral issue than a legal one (Blog here). After 3 months we suggest companies either offer people a job or let them get on with their job search. Otherwise they get stuck in the ‘internship trap’. Although WEXO is clear that work experience, apprenticeships and internships are totally different entities (based on duration, who applies, and remuneration or who derives value), the public at large might not be and so consideration needs to be given to this. Furthermore, we see the need for clarity on interns being entitled to National Minimum Wage, apprentices being entitled to £2.50 an hour and job seekers being allowed to do work experience for up to 2 months on JSA (Job Seekers Allowance).

* CAREERS ADVICE: Against a backdrop of record youth unemployment, a recent Ofsted survey suggested that one in three schools are failing to give good advice to students about future career prospects. A report by Deloitte said that 95% of young people want employers to be more involved in providing guidance about careers citing that they feel ‘bewildered’ and ‘uninformed’ by the career choices on offer. We would encourage government to back inspirational careers guidance to the like of the ‘How I Made It in…’ Events involving executives from the front line of their industries as featured on WEXO tv.

* FUNDING: As per our blog at the time, in the budget, George Osborne committed to investing in 4 times as many 8 week work experience placements as previously for 18-21 year olds. The scheme, administered by Job Centre Plus allows those doing so to collect JSA (Job Searchers Allowance). It’s a reasonably well conceived initiative but it doesn’t address the issue of finding rewarding work experience. “As George pointed out, the problem is that only 1 in 10 companies in the UK offer work experience as opposed to 1 in 4 in Germany. If George wants to see a return on his recent investment he needs to address both sides of the equation”. So funding for this and the £180m ‘Apprenticeships’ packages should address supply of opportunities as well as demand.

3) WHAT CAN BE ACHIEVED?

With the above in mind, WEXO is excited about the prospect of working with the powers-that-be to help educate companies and incentivise them to recruit and invest in young people who are better informed.

* PROBABLE OUTCOME: At the very least, we feel sure that the government will honour its offer to listen to, acknowledge and where possible, address, the consensus suggestions of the key players in this space. We trust that this will not be a repeat of the unfulfilled promises of 3 years ago when we met the Panel for Fair Access to the Professions and offered to help with The Graduate Talent Pool.

* POSSIBLE OUTCOME: Even if say just SMEs (and especially ‘STEM’ [Science, Technology Engineering and Maths] companies – the future?) could recoup the costs of one 3 month internship each from VAT at National Minimum Wage (~£220 a week), it would help them show commitment to the managers of tomorrow? Instead of giving £15m worth of funding directly to the Higher Education Authorities – HEFCE (which was largely left unspent?) – we would suggest that the government ‘atones’ itself for the recent tuition fee hikes (which we actually support) and invests some of the proceeds in subsidies that public-private sector partnerships (including HEFCE) can promote to companies that are desperate to take on young people. Perhaps funding could come from the new £50m ‘Growth and Innovation Fund’? We believe that given the ROI generated by graduates any such initiative would be cost-neutral at worst.

* PREFERRED OUTCOME: WEXO was recently a member of two syndicates that spent a considerable amount of time, money and energy submitting tenders (and being shortlisted) for grants to supply work experience and Internships across London. With the funding then being clawed back from the LDA, the projects were subsequently abandoned. We acknowledge that the government would rather let the market decide who the winners are (and we are happy to operate on this basis) but what IF this government decided that it would like to back responsible corporate and social enterprises (as well as banks) and actually INVEST in the next generation through performance related, service provision grants to the like of the ones discussed above? A little could go a long way to get the motor running and generating decent GDP growth.

My thanks for the opportunity.

Robin Kennedy. Co-Founder, WEXO

PRESS COMMENT





*** PRESS COMMENT: WEXO invites government to help make “It’s not who you know, it’s who you are” a reality ***

5th April 2011: WEXO (Work Experience Online) welcomes this morning’s news that the government is to focus on reversing the growing culture of unpaid internships as part of its social mobility scheme. The announcement that Nick Clegg will champion this initiative is encouraging. WEXO invites the government to actualise its commitment to private/public sector partnerships and work with it to tackle these issues head on.

Robin Kennedy, Co-founder and CEO of WEXO said: “In a difficult economy, internships have started to replace graduate schemes in small businesses as a ‘first job’ vehicle. For some time now, we’ve been trying to foster a meritocratic culture that democratises access to work experience and internships using the internet. I welcome today’s announcements and look forward to hearing more but this space is fraught with sensitivities. We don’t need rhetoric and policy; what we need is to educate and incentivise companies to take on the best people and pay them fairly. I’d be delighted to work with the government to this end.”

WEXO has teamed up with STEP to make it easier for companies to find the best interns. STEP has already successfully operated the London Innovation Placement Programme and its own Graduate STEP Scheme with The Department for Business, Innovation & Skills (BIS). Both schemes, which WEXO has worked with STEP on, have proved successful in providing a cost effective solution that helps companies find first class interns who in return receive an appropriate level of remuneration (which is the equivalent of at least the national minimum wage) for their hard work. One of WEXO’s recent proposals was that companies should be able to recoup the costs of paying interns from this year’s VAT increase.

In an earlier release, Sir Stuart Rose, former Chairman of Marks & Spencer and founder of BITC initiative ‘Work Inspiration’, said: “I’m a big believer in what WEXO is doing to help get students and graduates working again. By utilising the power of the internet, they are helping match talent to exciting opportunities.”

~ENDS~

Notes to editors:

WEXO (www.wexo.co.uk) is a matchmaking network exciting work experience, internships and jobs. WEXO’s technology now allows companies to rank and sort applications and it has already developed a strong client list of over 500 companies including Sony Music, Armani and Working Title as well as many start-ups, charities and SMEs. WEXO has been featured on BBC Television News and was a finalist for the 2009 LSE Recruitment Awards in the ‘Most Innovative Use of Technology’ category. More recently the company has launched ‘WEXO tv’ to help inspire and educate people about different industries. The company was founded in 2007 by ex-investment banker Robin Kennedy and London ‘fixer’ Harry Becher. The platform was built with seed funding and the company generates revenue from membership fees, search fees and advertising.

Step (www.step.org.uk) has over 10 years of experience in developing some of the UK’s most innovative and well regarded placement programmes. Quoted as a model of good practice by the Alan Milburn-chaired Panel on Fair Access, Step are working directly with the Department of Business to make these opportunities a reality.

For more information contact Robin Kennedy on info@wexo.co.uk or by calling: +44 (0) 203 287 7644


The Ever-Present Dilemma of Unpaid Internships…



Are you comfortable that you’re getting value for money? An inside account on the intricacies of unpaid internships…

For a long time now, there has been a debate raging about unpaid internships and I wanted to take some time to clarify our position. This follows both our original blog on this subject (in the words of the original protagonist) ‘It’s my work, he’d say, and I do it for pay…’over a year ago on 1st December 2009 (in response to a BBC debate on Intern Abuse) and the proceeding comments in August last year (following our failure to bring together an Internship Alliance to try and lobby the new government to incentivise companies to operate paid internship schemes).

The song effectively remains the same:

“Today, more and more actual graduates are resorting to internships and in the brave new world, it is only right that if you are adding value to a company you should be paid at least the National Minimum Wage (NMW – approx £210 a week). Social mobility is key and unpaid internships discriminate against people who simply can’t afford to work for free. But in these dire economic times, with companies struggling to make ends meet, we must be careful not to scare companies away from opening their doors to young people all together. They need to be incentivised to understand their obligation to help the youth of today; not named and shamed because they can’t.”

Many will argue that not paying interns NMW is illegal. I suspect this is probably true but so is smoking cannabis and approximately 1 in 4 16-25 year olds have broken the law and tried it. What I am more interested in is the morality of not paying interns.

An article on Business Link’s website makes it very clear as to who is and who isn’t entitled to NMW. As it infers, my mother who volunteers for the local hospice (a charity although by law voluntary workers can work for any of charities, voluntary organisations, associated fund raising bodies or statutory bodies) is not entitled to minimum wage (and nor would she want it) because she is a volunteer – and so does not have any contract (written or verbal) to perform work or provide services. Anyone who falls outside of this is entitled to minimum wage. This probably includes most interns.

What about undergraduates? Along these lines, for anyone who is shadowing a company or learning from them as in work experience, then there is not the obligation to pay them because they are not providing a service or working under contract. On occasion, undergraduates are exempt from NMW (usually if their tutors agree that the internship is related to their course and they are not performing a service to the host company). During my time at university I did 3 internships over 3 summers and each of these paid me in excess of minimum wage (one even gave me a bonus at the end). I’d like to think this was because in each case I provided a service that added value in excess of the value I derived from the internship experience.

Legally, isn’t this a grey area? Yes, but what matters for me, as I have suggested above, is that if someone adds (monetary) net value to the entity they work for (or be it future value) then morally they should be rewarded for it irrespective – and this we see as the acid test. Along these lines we are very happy to see companies offer ‘work experience’ for up to 2 weeks – and we would encourage them to pay expenses during this time. Any longer than this though and the chances are that an individual will be adding value and so should be paid accordingly.

What about the BBC and Parliament? I am not exempting these institutions that are renowned for not paying their interns but arguably the interns are deriving more value from the experience and so do not pass the acid test. If though (as is often the case with smaller companies) there is a ‘job description’ or a list of responsibilities then the logical conclusion is that the intern is going to be adding value and should be paid accordingly!

I am no socialist – I view myself as a liberal conservative, a proponent on free market economics and people ‘getting on their bike’ (albeit with the safety net of a welfare state) – but I am tiring of companies (particularly in some distinct parts of the creative industries) telling me that they used to work for free and so their interns can too. I do not see why anyone should pay their interns (especially in this day and age with student debts as they are) anything less than I pay my cleaner.

What about start-ups? WEXO is a start-up and we pay our interns. I don’t feel comfortable asking people to help me build a company for free. I am encouraged to see a number of start-ups round London doing the same thing. I’m all in favour of getting young people in to experience start-up life and entrepreneurship but not if they’re a substitute for employees. If you can’t afford to pay your interns or grads, you should probably wait until you can, question your business model, or look at some other form of commensurate remuneration via say equity or (bizarrely in an equivalent move to what Barclays Capital is suggesting for bonuses) even bonds (in simple terms, IOUs). This might not stand up legally but it probably does ethically. If as a ‘Founder’ you choose not to pay yourself (as I myself have done on occasion) then to my mind, that is your prerogative but I suspect that in your own interest, you would be advised to make an IOU arrangement via directors loans instead of just foregoing payment. Not paying yourself does not justify not paying your workforce.

Should there be a limit to how long internships can last? Timing is one issue that we haven’t visited in past writings. In economic times like these though, internships have become a temporary employment vehicle for graduates and in line with other players in this field (including STEP whose BIS and LDA programmes we helped deliver last year. Programmes that include schemes to help incentivise companies to pay interns) we strongly suggest that internships should last no longer than 3 months. After this time, companies should either ‘step’ up to the plate and commit to a giving them a job or let them get on with finding one elsewhere. Otherwise young people will get stuck in an ‘internship trap’.

What about the new £2.50 an hour proposals from the CIPD? The Chartered Institute of Personnel Development have suggested interns should be paid £2.50 an hour which works out as roughly £400 a month (see BBC article earlier this month) As far as we are concerned, all this does is reduce the inequality. In all honesty, could you live on this?

So what? I voted Conservative, was impressed by Michael Gove when he spoke at an event I attended; and on the face of it, I can’t stand Ed Balls. I believe in cutting the deficit, to an extent; (we still have less debt as a country than Japan and Italy have had for much of the last decade as per interesting Fresh Minds article) I will hold my hand up and say that I back the hike in graduate fees. What I can’t condone is slashing investment in jobs (be in the Future Jobs Fund or private sector stimuli) and basic education (literacy in particular in this country is poor). We called, some time ago, for companies to be able to recoup the cost of hiring interns at National Minimum Wage from the recent VAT hike. This could help solve the conundrum addressed herein. Last week youth unemployment reached new record highs. And young people don’t fully understand the roles that ARE on offer hence our event on 8th February. We issued a press release for this last week but as I said in another release in June:

“Existing public sector initiatives have made no dent in this crisis; it is our opinion that if the situation is to improve, the government needs to start properly backing the private sector [not just relying on it]. The VAT hike will help UK Plc raise a much needed £13Bn but figures suggest the average return on hiring a graduate is 500% over 3 years so that’s one of the main places I’d be investing it.”

Robin Kennedy

To pay or not to pay…?



 

There is an interesting discussion going on at the moment on econsultancy.com called ‘Death to spec work and unpaid work experience’. Our take on it is this: The UK legal situation on unpaid work experience and internships IS a grey area.  See our FAQs for more details. The real point is that this is a free market and companies can decide whether or how much to pay their interns (if they are not constrained by the government regulations). Equally, students or graduates can decide what they are prepared to accept as reward for gaining important experience. So the big question is: why should interns be paid – isn’t the experience payment enough?

Whilst work experience placements and internships help get students and graduates on their chosen career path, the work they do still adds value to a business, and this should be rewarded. We encourage the companies on WEXO to offer interns payment if possible and paying our own interns above the National Minimum Wage guidelines.  We think this is fair given what we are looking for but no two ‘experiences’ are the same… I’m sure some people would happily do an unpaid internship at The Playboy mansions in New York (and I can see how it could fulfil all 6 of the US legal restrictions – especially ‘If the training, even though it includes actual operation of the facilities of the employer, is similar to training which would be given in a vocational school!’).

Now more than ever, we believe that internships give companies AND interns a cost-effective and non-binding solution to financial and commitment concerns allowing them to try each other out before they pursue more permanent arrangements.

And in conclusion, I defer to Sir Arnold Bax (English composer and poet): “You should make a point of trying every experience once, excepting incest and folk dancing”.